Help with the line

Every bottle we blend in Santo Domingo has clear directions on the back label outlining the step order, from cleansing with shampoo to deep conditioning and leave-in care. Taking a moment to read the application steps helps the ceramides, silicones, and proteins work the way we intended.

A treatment might feel slightly too heavy or light depending on hair porosity, strand thickness, and styling routine. When hair feels weighed down, try using a smaller amount, shortening the leave-in time, or rinsing thoroughly; when hair needs more moisture, extend the deep conditioning step under heat or layer a small amount of leave-in cream on damp ends.

You can reach out to us directly through our contact page with any questions about our ingredients, product pairings, or texture suitability. For tracking updates, missing deliveries, damaged boxes, or returns, please contact the online retail partner where you placed your order, as they handle all purchases and shipping.