When your bottle arrives

Once you complete an order on the retail partner listing, their team handles the packing, the carrier dispatch, and the delivery to your door. We blend our formulas at Laboratorios Rivas in Santo Domingo, but this site functions purely as a catalog. We do not hold retail stock, pack parcels, or manage shipments here.

Any estimated arrival dates, tracking updates, and delivery schedules shown at the retail partner listing are the ones to rely on. Their system calculates timing based on their own logistics network and your location.

Our larger salon jugs carry substantial weight in transit, so it is always a good idea to check the outer seal and cap when your box first arrives. If anything looks amiss with the package, the customer service team on the listing where you placed your order can assist you directly.